The product is not found

Check the search

1. Check the complete code and type chosen: BARCODE, SKU or HANDLE.
2. For SKU and HANDLE it also controls the brand.
3. In my products open the request and read the status or error message. If it is still in progress, wait for the result.

If the data is missing

You can request digitalisation of the brand or use the data and documents you have in Product Generator.

If you need help, write indicating the product code, brand and request number.